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SUP.9 Problem Resolution Management |
SUP.9.BP7 Initiate problem resolution |
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SUP.9 Problem Resolution Management |
SUP.9.BP3 Record the status of problems |
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SUP.9 Problem Resolution Management |
SUP.9.BP2 Identify and record the problem |
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SUP.9 Problem Resolution Management |
SUP.9.BP8 Track problems to closure |
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SUP.9 Problem Resolution Management |
SUP.9.BP4 Diagnose the cause and determine the impact of the problem |
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SUP.9 Problem Resolution Management |
SUP.9.BP5 Authorize urgent resolution action |
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SUP.9 Problem Resolution Management |
SUP.9.BP9 Analyze problem trends |
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SUP.9 Problem Resolution Management |
SUP.9.BP6 Raise alert notifications |
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SUP.9 Problem Resolution Management |
SUP.9.BP1 Develop a problem resolution management strategy |
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SUP.9 Problem Resolution Management |
08-27 Problem management plan |
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SUP.9 Problem Resolution Management |
13-07 Problem record |
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SUP.9 Problem Resolution Management |
15-01 Analysis report |
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SUP.9 Problem Resolution Management |
15-05 Evaluation report |
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SUP.9 Problem Resolution Management |
15-12 Problem status report |
